Mellowpan Community Guidelines
Mellowpan’s public surfaces (including Discover posts, public recipes, likes, and related sharing) should help people find food inspiration—not harass others or spread dangerous content. These guidelines form part of the rules in our Terms of Use for using public features.
Be a good neighbor
- Share food content you have the rights to share.
- Be respectful in captions and interactions.
- Do not impersonate others or misrepresent the source of a recipe.
How public-content safety works
Before a public caption, profile field, or user photo is published, Mellowpan applies deterministic checks and Microsoft Azure AI Content Safety screening. A high-confidence deterministic prohibition is rejected. Uncertain results, higher-severity results, or a screening-provider failure remain private and may be reviewed by Wytun's founding operator. Automated screening is not perfect, so reports and human review remain necessary.
The publish action carries a short link to these Guidelines. The Terms incorporate these rules; Mellowpan does not use a separate checkbox or recurring legal acceptance step for every post.
Not allowed
- Harassment, hate, threats, or bullying
- Sexual content involving minors; exploitative or pornographic content
- Graphic violence or promotion of violent crime
- Illegal activity, scams, or fraud
- Spam, engagement manipulation, or unauthorized commercial promotion
- Intentionally dangerous recipe or food-safety misinformation meant to cause severe harm
- Content that infringes copyright or other rights
- Malware, phishing, or attempts to compromise accounts
Food and health honesty
- Do not claim a dish diagnoses, treats, prevents, or cures disease.
- Do not present Mellowpan or community posts as guaranteed allergen-safe medical advice.
- If you publish allergen-related notes, be clear they are personal experience, not clinical guidance.
Reporting and blocking
- Use in-app Report on public content or users when available.
- Use Block to stop seeing someone where available.
- Email support@wytun.com for urgent safety issues.
Reports include a category and may include a short explanation. They are reviewed by Wytun's founding operator; reporter identity and internal evidence are not disclosed to the reported user. A block is enforced across relevant public visibility and interactions for both users. We aim to acknowledge reports within about 24 hours and act on clearly violative content within about 24–48 hours when possible.
For a copyright or other intellectual-property concern, choose Intellectual property in the report categories or email support@wytun.com with the public link or case reference, a short description of the work and concern, and the reporter's relationship to the work or authority to act. We request only information needed to review the item. We may keep content private while it is reviewed; this is an operational safety process, not legal advice or a legal ownership determination.
Enforcement
We may dismiss a report, remove content, warn users, restrict public participation, suspend accounts, permanently ban accounts, restore content, or reverse an earlier action. Serious or repeated abuse may be reported to authorities when required. We may retain limited moderation records as described in the Privacy Policy. We do not promise that automated screening catches every violation or that every report leads to a particular outcome.
Appeals
If you believe we made a mistake, email support@wytun.com with details. The founding operator records and reviews the appeal against the original case when practical. If an action is reversed, we create a new correction record rather than silently rewriting the original decision.
If an appeal raises a formal legal dispute or counter-notice-style request, we preserve the original case and escalate it for qualified advice before restoration. Receiving an appeal does not automatically restore content. Confirmed repeated rights violations may lead to the existing warning, public restriction, suspension, or ban actions; unverified reports do not count as violations.
Changes
We may update these guidelines. The effective date will change when we do.